Whether we are interacting with coworkers, headmasters, students, or parents, the three pillars of effective communication are speaking with care, listening carefully, and answering accurately.
Social and Communication Skills
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Course Summary
Whether we are interacting with coworkers, headmasters, students, or parents, the three pillars of effective communication are speaking with care, listening carefully, and answering accurately.
It’s a good idea to review our communication strategies in times of stress and pressure. When you perform effectively under duress, people come to trust you as a leader and believe in your ability to support them through trying times.
That being said, a crucial ability that can help you build better relationships with other people is effective communication. It is significant for social, professional, and private issues. You also need to be aware of its effect on others! If you are communicating effectively, you are helping others to effectively communicate with you.
The first step in effective communication is speaking clearly. Effective communication requires attentive listening as well since it requires you to give the other person your whole attention when you speak. Since effective communication is a two-way street, you must talk in a way that inspires people to share their ideas and emotions.
In addition to communication techniques, developing strong social skills is equally important. Social skills enable you to build trust and foster positive interactions, creating a more supportive and collaborative environment. Encouraging others to express their thoughts and feelings openly can help build stronger relationships and mutual understanding.
When the pressure is on, stop. Breathe. And communicate effectively. By speaking carefully, listening attentively, and responding accurately, you can navigate high-stress situations with confidence and poise.
Effective communication and social skills go hand in hand in strengthening relationships, whether in business, social, or personal contexts. Recognize the impact your communication has on others and strive to foster positive interactions. By communicating effectively and developing strong social skills, you help others communicate better with you, creating a more inclusive and supportive environment.
Pricing
Costs can be supported with a Key Action grant under the Erasmus+ Program. Our pricing policy follows the official regulations on transparent costs.
Course fee: 480 euros per participant (6-day course).
What is Included?
- Welcome Kit - from Learning Together's Team;
- Quality Daily Program - designed by our innovative trainers;
- Welcome Session - for icebreaking and briefing, while enjoying Portuguese delicacies;
- Daily Coffee Break - to enjoy a morning break between peers & trainer;
- Logistic, Organizational & Administrative Support - from headquarters & LT Team;
- Full Daily Assistance - on-call+chat support throughout the whole week;
- Certification Ceremony - course validation, networking and farewell.
Course Goals
The course’s main goal is the participants to identify areas of improvement and how to become effective communicators in stressful situations. The learning environment includes instruction, exercises, small and large group discussions, and lots of hands-on practice. Our goal is to help our participants to develop skills in handling pressure and a sense of confidence.
Learning outcomes:
- Analyse different workplace communication styles;
- Identify different behavioural types (internal and external);
- Communicate clearly under pressure;
- Reset expectations to avoid causing disappointment;
- Analyse how the brain responds to pressure;
- Respond to challenges (rather than instantaneously react);
- Use paraphrasing techniques to check for understanding;
- Identify communication hotspots;
- Build levels of resilience to help people bounce back quicker;
- Effectively manage communication breakdowns;
- Agree to communication action plans;
- Develop social, language and communicative skills;
- Enhance English language skills;
- Transfer and share core values, experiences and effective teaching practices with other teachers and colleagues.
Daily Program
- Welcome Session: dinner, icebreaking
- Meet & greet, networking – participants and staff
- Week briefing & planning
- Introduction to social and communication skills: the importance of social skills in personal and professional contexts
- Tools for improving communication under pressure
- Speak carefully, be specific. Define the problem or feeling
- Stay focused. Discuss only the issue at hand
- Say less. Silence is helpful when emotions are strong, stressed
- Say it thoughtfully. Keep comments descriptive rather than critical blaming or all-knowing. Avoid criticism and sarcasm
- Use effective communication techniques in difficult situations
- Listen attentively and with empathy. Try to understand others’ perspective
- Listen without interrupting. Eliminate both mental and physical distractions
- Concentrate on the words and pay attention to the nonverbal gestures
- Receive criticism successfully. Listen for the meaning, let go of defensiveness as best as you can
- Use active listening skills to improve the quality of relationships in the workplace
- Identify others’ own communication style and understand how to flex their style of communication
- Workshop on self-awareness: understanding your own social skills, emotions, strengths, and weaknesses
- Respond accurately. Get all the facts. The goal of communication is to understand. Ask the speaker to clarify
- Recognize emotions. Be honest. Acknowledging and accepting the speaker’s feelings does not mean that you agree with them
- Listen to yourself. Make a conscious effort to hear how you speak. Do you have a positive or negative attitude? What is your tone?
- Build rapport with diverse groups of people using different communication styles
- Employ assertive communication techniques to handle difficult conversations
- Training on social awareness: recognizing others’ emotions, understanding social cues, and showing empathy
- Communication Methods, Negotiation Skills and Communication Fitness
- Building resilience in difficult communication environments
- An overview of effective and ineffective feedback
- Effective feedback skill practice exercises
- Persuasive Speech
- Interactive activities to develop relationship skills: building and maintaining healthy relationships, effective teamwork, and collaboration
- Group work/presentations
- Planning follow-up activities
- Course roundup & review
- Learning outcomes’ validation
- Certification Ceremony
Note
The daily schedule/ program describes likely activities but may differ based on the trainer's discretion and objectives.
Classes are scheduled for either the morning or afternoon, based on the provider's preference.
If there's a particular topic you wish to cover, please mention it no later than 1 month in advance.
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OUR GALLERY
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Target AudienceThis course is designed for a wide range of educational professionals including teachers, trainers, educational and career counsellors, school psychologists, headmasters, school administrators, and staff across primary, lower-secondary, secondary schools and higher education. It also caters to professionals in training centers, adult education schools, higher education institutions, and NGOs.
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CertificationParticipants who attend at least 80% of the course will receive a Certificate of Attendance.
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Additional InfoPlease note that the course may have participants from various school levels and English proficiency.
Course Language: English -
2-Weeks CoursePair a confirmed date of this course with another confirmed course to effortlessly design a 2-week training (and enjoy a discount)! Contact us for more information.
What Do Our Course Status Mean?
Always contact us first, before booking any flights or accommodation.
Confirmed
This session/date is affirmed and will be held.
Planned
This session is a planned date and is open to enrollments.
