How we talk and how we listen are inherently important, however, when the stakes are high, our communication and listening skills become even more critical. Everyone reaches a point where they can no longer take it. It is common to ha
Communicating Under Pressure
Course Summary
“Effective communication is 20% what you know and 80% how you feel about what you know.”
– Jim Rohn
How we talk and how we listen are inherently important, however, when the stakes are high, our communication and listening skills become even more critical. Everyone reaches a point where they can no longer endure. It is common to have misunderstandings during stressful moments, which can sometimes add to the stress of the situation.
When things get tough, it’s a good idea to reassess how we communicate. When you perform well under pressure, it builds trust in the team and gives people confidence in your abilities to not only lead but also assist them during difficult moments.
Speaking carefully, listening effectively, and responding accurately are the three principles for good communication, whether we’re dealing with coworkers, headmasters, students, or parents.
Effective communication starts with careful speaking. When you are communicating effectively, you are giving your undivided attention to the person with whom you are communicating, therefore it also demands listening effectively. Good communication is a two-way street and therefore requires you to speak in a way that will encourage others to express their thoughts and feelings.
When communicating effectively, you need to respond accurately. In other words, when someone has given you information or asked you a question, your responses should be complete and accurate. If not, they are not helpful or appropriate in the situation.
Effective communication is a highly important skill that can improve your relationships with others. It is important for business, social and personal matters. You also need to be aware of its effect on others! If you are communicating effectively, you are helping others to effectively communicate with you.
When the pressure is on, stop. Breathe. And communicate effectively!
Course Goals
The course’s main goal is the participants to identify areas of improvement and how to become effective communicators in stressful situations. The learning environment includes instruction, exercises, small and large group discussions, and lots of hands-on practice. Our goal is to help our participants to develop skills of handling pressure and a sense of confidence.
Learning outcomes:
- Analyse different workplace communication styles;
- Identify different behavioural types (internal and external);
- Communicate clearly under pressure;
- Reset expectations to avoid causing disappointment;
- Analyse how the brain responds to pressure;
- Respond to challenges (rather than instantaneously react);
- Use paraphrasing techniques to check for understanding;
- Identify communication hotspots;
- Build levels of resilience to help people bounce back quicker;
- Effectively manage communication breakdowns;
- Agree to communication action plans;
- Develop social, language and communicative skills;
- Transfer and share core values, experiences and effective teaching practices with other teachers and colleagues.
Daily Program
DAY 1
Welcome Session: dinner, icebreaking
Meet & greet, networking - participants and staff
Week briefing & planning
DAY 2
Tools for improving communication under pressure
Speak carefully, be specific. Define the problem or feeling
Stay focused. Discuss only the issue at hand
Say less. Silence is helpful when emotions are strong, stressed
Say it with tact. Keep comments descriptive rather than critical blaming or all-knowing. Avoid criticism and sarcasm
Use effective communication techniques in difficult situations
DAY 3
Listen attentively and with empathy. Try to understand their perspective
Listen without interrupting. Eliminate both mental and physical distractions. Concentrate on the words and pay attention to the nonverbal gestures
Receive criticism successfully. Listen for the meaning, let go of defensiveness as you can
Use active listening skills to improve the quality of relationships in the workplace
Identify their own communication style and understand how to flex to others’ style of communication
DAY 4
Respond accurately. Get all the facts. The goal of communication is to understand. Ask the speaker to clarify
Recognize emotions. Be honest. Acknowledging and accepting the speaker's feelings does not mean that you agree with them
Listen to yourself. Make a conscious effort to hear how you speak. Do you have a positive or negative attitude? What is your tone of voice?
Build rapport with diverse groups of people using different communication styles
Employ assertive communication techniques to handle difficult conversations
DAY 5
Communication Methods, Negotiation Skills and Communication Fitness
Building resilience in difficult communication environments
An overview of effective and ineffective feedback
Effective feedback skill practice exercises
Persuasive Speech
Group work
DAY 6
Group work
Presentations
Course roundup & review
Learning outcomes' validation
Certification Ceremony
Note
The daily schedule/ program describes likely activities but may differ based on the trainer's discretion and objectives.
Classes are scheduled for either the morning or afternoon, based on the provider's preference.
If there's a particular topic you wish to cover, please mention it no later than 1 month in advance.
Please note that the course may have participants from various school levels and English proficiency.
Pricing
🌞 Lisbon 2025
580 € / participant
- Welcome Kit
- Quality Daily Program
- Welcome Session & Dinner
- Cultural Activities
- Daily Coffee Break
- Logistics & Admin. Support
- Full Daily Assistance
- Erasmus+ Documentation
- Certification Ceremony
Costs can be supported with a Key Action grant under the Erasmus+ Program. Our pricing policy follows the official regulations on transparent costs.
What is Included? Find all details listed inside the information box.
More About Our Services
Welcome Kit
with goodies and materials from Learning Together’s Team
Quality Daily Program
designed by our innovative, experienced trainers
Welcome Session & Dinner
icebreaking while enjoying Portuguese delicacies
Social and Cultural Heritage Activities
enriching activities to foster cultural knowledge
Daily Coffee Break
to enjoy a morning break between peers and trainer
Organizational & Administrative Support
from the headquarters and LT staff
Full Daily Assistance
on-call+chat support throughout the whole week
Certification Ceremony
course documentation, validation, networking and farewell.
What is Course Status?
Always contact us first, before booking any flights or accommodation.
Confirmed
This session/date is affirmed and will be held.
Planned
This session is a planned date and is open to enrollments.
Language
English
Material Required
None
Documentation
Yes
Certificate
Yes
Location
On-site / Portugal
Target Audience
Wide range of educational professionals across primary, middle and secondary schools, higher education, training centers, adult education schools and NGOs.
OUR GALLERY
Certification
A Certificate of Attendance is issued to all participants who complete a minimum of 80% of the course.
2-Week Training
Join a second confirmed course for a 2-week mobility (enjoy a longer experience with a discount)! Contact us for more details or pre-register.
