Conflict Management in Schools

Course summary

Porto, Portugal

6 days

Erasmus+ KA1


To live in society requires to successfully conduct oneself through the daily conflicts and challenges of life. A school’s primary function is to prepare students, teachers and parents to adapt and overcome the challenges and struggles of a world full of rapid changes and interpersonal conflicts, contributing to the individual’s development process.

Conflict cannot and will not cease to exist, as it is intrinsic to human behaviour and an integral part of moral and emotional growth. Therefore, conflict is present in all schools. It is important to face conflict and resolve it with skills to manage it properly and constructively, establish cooperative relationships, and produce integrative solutions. Harmony and appreciation should coexist in a classroom environment and conflict should not interfere, negatively, in the teaching and learning process.

Each school has a micro-level society, in which relationships are primarily defined based on relative hierarchical positions, and yet, these are dynamic, constantly reflecting changes. Since school environments are different, in order to deal with conflicts inside the school’s micro-society teachers need to find approaches that help them understand the circumstances more effectively, identify which strategies better apply to the conflict and make better use of their strengths and weaknesses. The teacher has a central role to play as far as school conflict is concerned and to successfully handle conflict and pass on that knowledge to students, the teacher must seek to learn the know-how embedded in conflict management theories, apply it to each situation and understand the rationale behind the various conflict management spectrums. Especially, as it pertains to the school precinct and classroom learning environments.

Teachers solving a conflict case together

Last Course Gallery

Pricing Details

Our pricing policy follows the official regulations on transparent costs.

The costs can be supported with a KA grant under the Erasmus+ programme.

Course fee: 580 euros per participant (6-day course).


  • Learning Together’s Welcome Kit;
  • A Daily Program designed by our trainers;
  • Welcome Dinner to meet your new colleagues;
  • Social and Cultural Heritage Activities integrated into networking and social dynamics:
    • Cultural Heritage Day: Guided Porto visit;
    • Hop On & Hop Off Tour Bus;
    • 6 Bridges River Cruise;
    • Visit to the Port Wine Cellars & Wine Tasting Experience.
  • Daily Coffee Break;
  • Logistic, organizational and administrative support from headquarters;
  • Daily assistance and on-call support throughout the whole week.

Course Objetives

Learning Outcomes:

The course aims to bring a clement environmental condition for effective learning and teaching to take place, helping to establish and maintain peaceful and harmonious co-existence between the school’s human resources.

  • Bring integrity to the school, paint it in a positive image in the larger society and then rightly position and re-position it in the committee of schools;
  • Contribute to the school’s aggregate productivity improvement;
  • Lead to the rise in the demand for the school’s products and services;
  • Accentuate the level of peaceful and harmonious co-existence between the school community;
  • Restore and maintain peace and tranquillity in the school;
  • Give the school the requisite disposition to meet up with its social corporate responsibility.

Daily Program*

  • Welcome dinner,icebreaking
  • Meet & greet, networking – participants and staff
  • Week briefing & planning
  • What is Conflict
  • The School and Teacher as a Concept
  • Conflict Management in Schools
  • School Conflict – causes
  • Individual indifferences in the co-existent, followership and leadership abilities of students and/or teachers
  • Quest for Power, Dominance and Political struggle
  • Family background and Cultural differences 
  • School Conflict – causes
  • Unfavourable learning environment or conditions
  • Oppression, Bullying, Dictatorship and Victimization by the superior staff
  • Inadequate training and re-training on effective conflict and conflict management strategies
  • Poor classroom management
  • Inability to meet up with personal basic needs
  • Inequitable reward structure and resources’ distribution amongst staff 
Why Conflict Management in Schools?
  • Clement environmental condition for effective learning
    and teaching
  • Effective and efficient use of the school’s
    limited/scarce resources
  • Creates a positive image in the larger society and then rightly positions and re-positions it in the schools’ committee
  • School’s aggregate productivity improvement
  • Peaceful and harmonious co-existence between the constituents of the school community
  • Helps restore and maintain peace in the school
  • Promotes political stability
  • Helps meet social corporate responsibility 
Key points on classroom management:
  • Be prepared
  • Keep lessons and presentation interesting. Use positive communication techniques
  • Know when to overlook and when to assert oneself
  • Be consistent and fair
  • Do not pretend that you know everything
  • Welcome students into the classroom. 
  • Get to know your students.
  • Encourage student-led activities
  • Keep your sense of humour
When do relationships need to be repaired?
  • Let go and start fresh. Give them a chance to start each day with a clean slate
  • Take responsibility for their actions
  • Show empathy. There are two sides to every story
  • Focus on solutions, not problems
  • Teachers can work with students to find a solution that everyone feels is fair
  • Separate the deed from the doer. It’s important to criticize the behavior, not the person
  • Effective classroom management starts with relationship building
  • When students feel a greater sense of belonging, they’re more likely to be academically engaged and demonstrate positive behaviour
  • Group work: presentation
  • Course roundup & review
  • Certification Ceremony 
*This schedule/ program describes likely activities but may differ based on the trainer's discretion and objectives.

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