Being able to listen well and ask questions effectively is a core skill of every role in every workplace. In some roles, this becomes a crucial skill. 

Active Listening & Effective Questioning

Porto, Portugal

6 days

Erasmus+ KA1


Upcoming Dates

Course Summary

Being able to listen well and ask questions effectively is a core skill of every role in every workplace. In some roles, this becomes a crucial skill. Effective listening and questioning techniques are two of the most powerful skills coaches use to help educators obtain knowledge, deepen understanding, refine skills, reflect on instructional practices, and learn how to successfully communicate with students and colleagues. 

In this module, coaches explore the fundamental steps necessary when it comes to planning, cultivating, monitoring, and maintaining teachers’ ongoing cognitive growth and verbal interactions.

Teachers, school staff and others need to be versed in the functions, features, and purposes of communication and be able to model good communication skills when working within and across diverse groups. In addition, professional conversations are a necessary tool to assist teachers in mediating their learning processes and, in turn, mediating the learning processes of their students.

active listening erasmus ka1


Costs can be supported with a Key Action grant under the Erasmus+ Program. Our pricing policy follows the official regulations on transparent costs. 

Course fee: 480 euros per participant (6-day course).

What is Included?

  • Daily assistance and suggestions (accommodation, restaurants, sightseeing, hospitals…) – we also have a section on our website dedicated to Discovering Porto, Lisbon and Madeira (eating, sleeping, sightseeing suggestions) that we always recommend our participants to check out.

Course Goals

Learning outcomes:

  • Recognise the importance of preparing questions that are focused on the participants’ objective;

  • Know how to make sure key messages are communicated clearly and effectively;

  • Learn how to avoid misunderstandings and making assumptions;

  • Be able to use precision questioning techniques to elicit the information required;

  • Acquire techniques that can be used to ensure that participants are listening effectively in all situations;

  • Transfer and share core values, experiences and effective teaching practices with other teachers and colleagues;

  • Promote intercultural awareness.

Daily Program

  • Welcome dinner,icebreaking
  • Meet & greet, networking – participants and staff
  • Week briefing & planning
  • Communication – share &receive information: 
  1. a messages’ source
  2. messages’ sender
  3. a channel along which messages flow
  4. a messages’ receiver
  5. the receiver’s knowledge of the code
  • Speaking and Listening 
  • The speaker & the listener – several communication games
  • Questioning & Answering: 
  1. the speaker’s ability to construct and purposefully dispense well thought out questions;
  2. the listener’s ability to provide answers based on background knowledge and experiences. 
  • Question Models
  • What type of question should I ask?
  • What do I need the question to do?
  • Communication games
  • Afternoon – Networking and Entertainment program
  • Eliciting Information (Why is this a better time?)
  • Shaping understanding (What do you mean by…? How do you perceive…?)
  • Promoting reflection (What might happen in your class if …?) 
  • Group Work 
  • Presentations 
  • Course Roundup & Review 
  • Learning outcomes’ validation 
  • Certification Ceremony 


The daily schedule/ program describes likely activities but may differ based on the trainer's discretion and objectives.
Classes are scheduled for either the morning or afternoon, based on the provider's preference.
If there's a particular topic you wish to cover, please mention it no later than 1 month in advance.

  • Target Audience
    This course is designed for a wide range of educational professionals including teachers, trainers, educational and career counsellors, school psychologists, headmasters, school administrators, and staff across primary, lower-secondary, secondary schools and higher education. It also caters to professionals in training centers, adult education schools, higher education institutions, and NGOs.
  • Certification
    Participants who attend at least 80% of the course will receive a Certificate of Attendance.
  • Additional Info
    Please note that the course may have participants from various school levels and English proficiency.
    Course Language: English
  • 2-Weeks Course
    Pair a confirmed date of this course with another confirmed course to effortlessly design a 2-week training (and enjoy a discount)! Contact us for more information.
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